LA Fitness
Trainer Fired and Sessions Never Scheduled, Then $500 Cancellation Fee
- 06-29-2009
- 39
My husband and I joined LA Fitness and then we got him the Body of Change membership, which is their personal trainer thing. Well, he was given a new trainer every time and then, the last trainer of his got fired and no one ever called and scheduled sessions for him.
Meanwhile they continued taking out $100 a month for the membership and the service they were not delivering. We even called and complained about the service, The customer service person said they will handle it and scheduled a session for us. When we showed up, nobody knew we were coming and there was no one to do the training session.
At the end they made us pay a $500 cancellation fee for over 6 months of undelivered service.
They are criminal and deliver none of what they promise. Please let everyone know - do not use their services, they will rip you off!!!
Company: LA Fitness
Country: USA
Site: lafitness.com