Golden Gym
Neglect to cancel account and continue to charge me

In June I had made a call to Golden Gym stating that I would be moving out of the city and inquired if I could cancel my contract. I was advised that if I mailed in proof of re-location that I could cancel my contract free of charge. All was sent - I was under the impression that the cancellation took place in June.

I received a call in 2007 from ABC financial advising that I had an unpaid balance due to Golden Gym. At this time, I contacted the manager of Golden Gym and advised of the situation. I was advised to re-fax my proof of relocation and the situation would be taken off of my account.

On 7-10-08 I received another call from Vision Financial advising that legal action was being taken against me because I have an unpaid balance to Pure Fitness for $240. I do not feel that this is fair treatment to the consumer nor should I be responsible for making these payments as I have not been to this location in over 2 years and have cancelled twice. I feel that now I am being harassed by this collection agency when I should not be since I made the proper steps to cancel on more than one occasion; I have also not utilized any services at this gym prior to June.

Company: Golden Gym
Country: USA
Site: goldengymonline.com

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