Xtreme Marine Of CT
Deceptive and untrustworthy

I bought my boat from Xtreme Marine of CT back in 2005. Close to an $80,000 was spent on my Malibu LSV. After that dealership got sold, that's when it all went down hill. My last problem with them was last year when the picked up my boat to get it ready for the spring. The boat also had several repairs that it need to be done that were under warranty.

My boat was picked up on March 23rd and was to be completed in two weeks. Week after week when I called I was told that the parts were not in yet, only to find out that I was getting the run around and they had not even been ordered. I found this out when I called Malibu in CA about the problems I was having with Xtreme.

At the end of May (2 months that they now had my boat) I had enough and went into the dealership and was confronted by this low life, John Shepard, whom by the way has the worst breath you can imagine not to mention horrible body odor. Ewww. We got into it a little verbally. I think he has a very hard time accepting that someone much younger then him was so much smarter and successful. You can tell it eats at him, He should never be selling boats to people, I'm sure he was better at the used car business. He has the used car look and mentality. Serving people your jealous of is never a good mix.

Anyway, after demanding my boat be ready or not I had someone come in pick it up. After 2 months none of the warranty work was done and the spring commission they charged me twice the amount they charged me the year earlier. $192 in 2006 to $492 in 2007. This did not surprise me that they would try to rip me off.

Before I put my boat in the water I noticed a leak near the engine. I had to call someone to fix it. Now how could I trust these clowns with what they did with my boat? I did a complete oil change and had a hose repaired. I then stopped my payment on my check, and they had the nerve to charge my credit card they had on file. I contacted my credit card company and gave them a bill for work preformed.

Now. Here is the kicker... Xtreme had the nerve to call the police and tell them that the letter I gave to the credit card company was forged and put a warrant out for my arrest. Umm by the way I did just say that they charged my credit card without my consent? It's obvious that someone over at Xtreme knows someone in the Brookfield Police department to make this happen. Bla bla bla My attorney is currently working on this.

By the way, Malibu pulled their dealership for Xtreme Marine. Go figure. I'm sure Xtreme will deny and say they let it go, but I heard it from Malibu in CA. Malibu in CA also sent another "reliable" dealer to come and fix everything that was under warranty.

Xtreme Marine has to be the worst place around. I have spoke with several other dealers in the area and they all this that place is a joke. The refer to "John" and the used car guy. Another term for (loooooser) They love the fact that they screw up so much, it's better business for them.

Company: Xtreme Marine Of CT
Country: USA
State: Connecticut
City: Brookfield
Address: 419 Federal Road
Phone: 2037408383

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