Dick's Sporting Goods
All Sales Final on bicycles, hidden policy

I purchased a Diamondback Incite 2 for $400 at Dick's for a Christmas present for my son on December 17. After he recieved it on Christmas, we found it to be the wrong size, so I called Dick's on December 26 and talked to the manager and was told that they don't except returns or exchanges on bicycles. I immediatly went to the store to talk to the manager inperson and show her that there is no written or verbal statement of that policy, to no avail. So I reported the matter to the BBB and posted a rant on Craigs List and here. I just want to exchange this new, un-used bike for the correct size bike or get a refund under the printed return, refund policy that is printed on the reciept.

Company: Dick's Sporting Goods
Country: USA
State: California
City: Ladera Ranch
Address: 27502 Antonio Parkway
Phone: 9493651278
Site: dickssportinggoods.com

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