Complaint
GE Infusor top-load washer - GE Washing Machine w Infuso

It's horrible! I've been doing laundry for a lot of years and I can't believe I made the mistake of buying this washer. It doesn't clean clothes. How can it? Not enough water and NO agitation. I've removed the magnetic sensor so I can open the machine and watch it NOT wash! The 'concept' that it's the same as front-loading commercial washers sounds good (I bought it & shame on me)... But front load washers rotate against the water that sits/pools/waits at the bottom of the wash drum. My 'Infusor' simply uses clothes to swish water around in a circle for 20 minutes. The whole load moves in concert with little to no movement of the clothes, let alone cleaning by agitation. I HAVE to add water to any load larger than a few items, because some clothes barely even get wet - they are hardly involved in the agitationless swishing. Wow. I thought adding water would make it bearable since I don't have money to just pop out and grab a new washer that might actually scrub clean a STAIN. Couldn't be more frustrated with this 'Confusor/Refusor' technology.

Company: Complaint
Country: USA

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