Sprint PCS
Ripoff

My husband is an over the road trucker. We got a Sprint PCS phone. We started out with 1,000 min. After we realized he was having to use it to get directions often I called the main Sprint PCS number and asked them when would it be best to up my minutes to 5,000 without it costing us alot in over lapping. I was told to change it on the last day of the billing period. So I did that. I called back on the last day and they up'd my minutes to 5,000 anytime mins. They said it would start the next day when the new cycle went into effect.

What they neglected to mention was that they do not guarantee the entire 5,000 mins. The first month, that the "computer decides how many minutes you have". Now they are threatening me for $1600.00 for going over the minutes the "computer decided on". Needless to say I dropped my service, can not get service with anyone else unless I pay a major deposit or get pre paid. I will never own sprint again.

Company: Sprint PCS
Country: USA
State: Florida
City: Pensacola
Address: Cordova Mall

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