Direct T V / Century Link
Rejected me to have service of their bundle add

Shops, Products, Services

Hello, First time doing this. I've been a customer of Century Link for quite some time and have internet/phone service with them. They advertise a special on bundeling and adding satelite which is to be Direct T V. Sounds like a good deal. I called them to add the service so I can opt out of Comcast due to them not being any good to have for service and Comcast's billing proceedures. Now upon calling Century Link thay ran my social security number and noticed I had bad credit so it was denied for satelite. They also tried my husbands and it was denied. What gets me is that I can and have had phone/internet service with them and this action wasn't taken. I feel this isn't right especially when your a customer and in good standing with them. So now I guess I've got to find a company for satelite and see what they have to offer as well as having to use your credit. Thank you for letting me share this information.


Company: Direct T V / Century Link
Country: USA
State: Nebraska
City: Omaha
Phone: 18006511729
Site: centurylink.com
  <     >  

RELATED COMPLAINTS

Direct TV/CenturyLink Bundle
Apartment Bundle Left Without Cable for a Month, Daily Calls

MyTechHelp.com
Consumer Report

Century Link
Modem Returned in Store but Internet Billing Continued

Century Link
Told No Early Termination Fee, Then $181 Sent to Collections

CenturyLink
Final Bill With No Explanation of Charges After Bundle Cancellation

Direct TV
Cancellation Fee After CenturyLink Bundle Pricing Dispute

Century link
Bundle Installation Delays, Surprise $85 Charge and $100.26 Bill

CenturyLink
Collections Call Two Days After Cancelling and $122.95 Final Bill

CenturyLink
Bundled Billing Confusion and Disconnections With DirecTV Package

CenturyLink
Horrible Customer Service and Unfulfilled Promises After Signing Up