Sprint
Hefty Cancellation for service that didn't work

Service didn't work—reported numerous times—they kept saying there was nothing they could do and service was at 100% even when coverage map showed half-bars outside (what do you get inside building?). I know they can't guarantee service in buildings—but when metro PCS does better—it's hard to argue that it's the "building's fault". I found that Metro PCS had $55 4G lte plan and it works in the areas that my sprint phone would not and the call quality was much clearer. So for $90 / after taxes and fees, or $55/ mo for Improved cell phone which would you pick?

Company: Sprint
Country: USA
Site: sprint.com

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