Modelbuffs.com
Company will never send the item and will make excuses if you get a response at all

I ordered and paid for a helicopter from modelbuffs.com 21 weeks ago. The websites stated delivery will be 3-8 weeks. I have sent weekly emails to them. Somestimes it takes multiple emails to get a response. Everytime I threaten to protest the charge, ($300) they insist that the model is in the final stages of production and will be sent the following week. Yesterday I received a email from them saying it will be sent this week. Then today I get an email that they have had a typhoon and production will again be delayed. Others on the web have at least received a model plane from them, I have not. After five months of dealing with these people I'm done and will try to get my money back. The only reason I've waited so long is that the model was a personalized gift to my husband and I actually wanted the product. This is a total scam and from what I have read if you get anything at all it might be painted different than what they have on thier website. Don't waste your time or your money on this company. It will be more trouble than it's worth.

Company: Modelbuffs.com
Country: USA
Site: modelbuffs.com

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