Lexington Law
Misleading, unorganized, poor customer service

After falling into financial hardship I fell behind on credit card payments and it had a negative impact on my credit report. After paying off all my debt I was still stuck with a bad credit score. I did not want this to follow me around for years since I had not intentionally defaulted, and I did pay all debt off. I tried to have items removed from my reports but had no luck. I heard of Lexington Law, I gave them a call and I was promised by the "sales" paralegal that within 3 to 6 months my reports would be cleared up, I was told that letters would be sent to the creditors and the bureau's on legal letterhead which would scare the companies into removing the negative items. After 3 months of no progress and weekly phone calls to Lexington paralegals, and $300.00 later, I decided to cancel my service, oddly enough when I called to cancel the paralegal said "well wait we can now send escalation letters on your behalf" I decided to ask more questions and this is when I found out that I was blatantly lied to and the only response I got was "I'm sorry you feel that way maybe you should cancel your service" They are a DISGRACE as a company and preying on people who are desperate to move forward from a rough financial past!!! I urge anyone in a tough situation with their credit report to AVOID AVOID AVOID"

Company: Lexington Law
Country: USA
State: Utah
Phone: 18003418441
Site: lexingtonlaw.com

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