800mattress / sleepys
Usmattress Sent a defective mattress refuse to refund

First I went to a local sleepys were I purchased a mattres that the salesmen talked me into for almost 1400. When I got home I looked up the mattress and found out that it was worth a 400. When I called to cancel the order sleepys offered to sell me the same exact product for 650.By this time I did not want to deal with this company because they were so clearly trying to rip me off. (Charging more the double what the mattress was worth). Then I called 800mattress (Not knowing they are owned by sleepys) ordered a mattress it was delivered.

The delivery men left before I could inspect. When I did I found that my queens size bed was more like a full size. I immediately called to have the delivery people come right back and take this defective mattress away —and was told I must leave a message with the salesperson — who surprise surprise - never got back to me.in fact still did not get back to me. Then when I finally called back the third time I was told they will not pick up the mattress I can get a different mattress. I do not want to deal with this company I requested a refund because the bed was defective they said that was not possible.

So I guess that it is my fault they sent me a defective bed? Any ideas? I disputed the charge with citibank but I don't know how that will go. Oh ya arent monopolys illegal. The owners of sleepys also own 800mattress and usmatteress if I were buying a bed again I would not use any of them as it is now I have to get them to take this one back and I will go ack to my old mattress before I deal with these scam artist again... Word to the wise do not deal with them in less you want to get ripped off.

Company: 800mattress / sleepys
Country: USA
State: New York
City: Hicksville
Address: 1100 south oyster bay road
Site: 1800mattress.com

  <     >