Dish Network
Breach of contract by dish - still expect payment

When I agreed to switch from Direct TV (DTV) to Dish, I did so SPECIFICALLY in order to receive the Los Angeles Angels baseball season at a lower total cost than with DTV.

Recently, we found out that Dish Management has elected to NOT provide about 50 games, which amounts to about 30% of the 2012 Angels' season. To me, this is a SERIOUS BREACH of the contract on their part, but Dish Management thinks not.

If fact, their representative, Brian Dansby of "Executive Communications" seems to think that even if Dish elected to cut the number of channels provided, to half of what was being provided at the time of signup, Dish would still be in compliance with the contract and would expect the subscriber to continue paying the same amount for the reduced service through the contract term.

In other words, Dish Management seems to think they have full rights to advertise one thing, get a consumers commitment to a multi-year contract, then switch the service provided to whatever they want to, in order to suit THEIR desires.

I thought that sort of behavior was called BAIT AND SWITCH, but I guess the Dish management and their legal beagles hold a different opinion.

I won't even go through all the denials and arguments I had with Dish Support Reps. Not even quotes from the Angels' website describing the issue in detail as being a Dish decision could get through their thick skulls/lack of common sense.

It wasn't until I finally found a way to contact Dish Corporate Offices by email that I received any response. That resulted in Dansby finally admitting what was going on while blatantly indicating to me: tough bananas Mr Subscriber, we can do anything we want to but you're STILL ON THE HOOK for YOUR end of the contract.

STAY AWAY from Dish Network - they'll screw you over if it helps their pocket book.

Company: Dish Network
Country: USA
State: Colorado
City: LITTLETON
Phone: 7205147259
Site: dish.com

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