Sharp Shades
Disrespectful, lack of customer service, rude

I ordered two sunglasses from this company Thursday two weeks ago. I called the next day because I received an email saying that my order had been shipped, hoping to get a tracking/reference number so I could see when're it was and more or less when it was going to get here. The receptionist said there was no tracking numberbut that it would take atlease one week. A week possess by and I send two emails asking about my order status. I never get a reply. I finally get a response from the owner saying that the package should arrive by Friday or Saturday. I don't get the package and I decide to call yesterday. A woman answers the phone, and I tell her that I am upset because no one is responding to my emails in a timely fashion and no one knoi cant call ws where my order is. She very disrespectfully states that the owner is on vacation that's why no one has responded. When I started to speak she hung up on me. I email the owner and tell him exactly what has been happening and he responds saying he checked the tracking number (which they said there wasn't one) and the package should already be here. I tell him that after the treatment irecieved from his company I no longer wish to do business with them and I wanted a full refund. He is now saying that I will only get my money back if I return the "shads". I need someones help. I

Company: Sharp Shades
Country: USA
Phone: 8882083144
Site: sharpshades.com

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