Umarex USA / HK MP5 Electric AEG
Faulty Product

Dear Friend or Madam,

I've bought an Airsoft H&E mp5 produced by Umarex US for my 2 kids. Because the purchase of the airsoft gun we've had a continuing problem with this particular weapon. The cut fails continuously after getting used, and we've needed to buy fresh types to displace the damaged videos. This problem has occurred on three separate ocassions where the clip has ceased operating and we bought a brand new cut. This isn't a cheap airsoft weapon so that as an effect I anticipate it to function as well as for the organization to remain behind their item.

Moreover, I've experienced connection with Mike Cain at Umarex US for that previous month attempting to solve a this issue. I had been wishing to obtain a cut or two for cost-free because we've previously invested a great deal about the Weapon and also the alternative videos which are damaged. I've not a problem spending the delivery and handling. The companyhas been challenging cope with which is not standing behind their item. That is undesirable. Any help you are able to provide is likely to be greatly appreciated.

Regards,

Joel Steindel

Company: Umarex USA / HK MP5 Electric AEG
Country: USA
State: Arkansas
City: Fort Smith
Site: umarexusa.com

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