Pinzoo.com
Pinzoo... Horrible customer service

I ordered through Pinzoo.com a time card for my simple Mobile cell phone, because my cell phone was dead, I had purchased once before on this site, and I didn't recall having such a hard time to get the REUP # send via text to my cell phone. When I placed the order it wasn't a message warning me, that if I didn't have another phone open to confirm the transaction (later on they said because it was first time, which also it wasn't my case either) I wasn't going to be able to get those minutes added to my account. But wow, they charged immediately to my visa the $40.00, but when I got the message thank you for your purchase, now they said that THEY needed to confirm it via phone... (I was where? My cell phone is dead!)... So anyway, I went to PINZOO.com again, and CHAT LIVE to Hank, he said, I can't do anything, you need to call customer service in order to cancel.

Company: Pinzoo.com
Country: USA
State: California
City: Glendale
Address: 146 N Central Ave Sui
Phone: 18886974696
Site: pinzoo.com

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