TracFone
Provides no customer service & minutes bought online get lost

I have been using TracFone for a couple of years now, I don't need a contract or a hand held computer! I'm a disabilied Vet on a small pension! Recently I bought a new phone and I've had problems ever since!

First off THIS is my ONLY PHONE! I cannot afford two services! The day I bought the phone it took 29hrs to get it actavated, so If I'd had an emergency I'd have been up a creek when I was up and working, I called their customer service line and was on hold for 2hrs and 48min. Never did get thru!

So Yesterday I go to their web site to buy minutes, as I had used most of mine up I get double minutes so I bought 120 with a bonus code for a total of 280 Min. So here I am 24hrs later I've got no minutes, They have my money ($31.95) and If I did want to wait on hold for hrs. Customer service is closed till TUES. DO NOT do business with TracFone Their Face Book page is full of unhappy customers! And I'm going to try and get them all to come here and file a complaint!

Company: TracFone
Country: USA
Phone: 18008677183
Site: tracfone.com

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