ServiceMagic
Deceptive Sales Tacitics, Useless Leads
- 02-02-2012
- 26
'm not sure if they are a scam, but they are deceptive in their sales practices. As a contractor, I went through the phone sign up process, which includes a general terms and agreement phase. On one, I took exception to being billed up to $400.00 a month for leads. The sales representative, Ms. Jeronimous, said not to worry and that they would agree to bill me for one lead a week. Long story short, they billed me $753.00 for a month and a half service. When I asked them about it, their account manager stated, "you agreed to $400.00 a month." Deceptive? You decide. Anyway, out of 17 "leads" none panned out. Most never returned phone calls or emails and when I was able to contact someone, they seemed surprised or irritated that I called.
Company: ServiceMagic
Country: USA
Site: servicemagic.com