Soft Touch Movers
Apollo Van Lines were unprofessional, dishonest, would not communicate, charged WAY MORE than estimate, damaged items, and lied

Itemized complaints, issues and disagreements as follow:

Upon arrival, the foreman Anthony began going over the paperwork with me and told me that there would be a fuel surcharge as well as additional charges for wrapping up some of my belongings on the itemized list. I showed him the agreement where it indicates PROFESSIONAL WRAPPING OF ALL FURNITURE and GAS, TAXES, TOLLS AND MILEAGE INCLUDED. He continued to dispute these items with me and I had to negotiate with a salesperson Keith to include these items as he told us they would be included. First he asked me if I would find it fair to charge me an additional $250.00 and after I declined, he ultimately, spoke to the owner, Edna, about it and included them as originally promised. As an added consideration, the owner also included the wrapping of two smaller mirrors at no additional charge.

Company: Soft Touch Movers
Country: USA
State: New York
City: Forest Hills
Address: 110-64 Queens Blvd
Phone: 18883036683
Site: softtouchmovers.com

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