ILovePoparazzi
The company has yet to fulfill an order placed over 5 months ago

After having watched a few reality shows and seeing the popular hoop earings worn by several stars I discovered the ILovePoparrazi website.

I placed an order with IlovePoparazzi for 2 sets of earrings. My order was confirmed, my credit card charged on 08/30.

On 11/15 after no communication from the company I emailed the standard "contact us" address per their website. I was informed my order was being held up b/c one set of my order was not yet available. They offered to credit my account for the unavailable pair. That same day I instructed them to please issue a credit.

Only after another email was sent to their customer service AGAIN on 12/12 letting them know I still hadn't gotten a credit or my pending order was the credit finally issued to my credit card. I was also informed in that same email confirming the credit that the other pair of earrings were to ship that same week - 12/13. To date have not received my order.

No customer service, unless you initiate. No notification regarding expected order fulfillment unless you initiate. Lesson learned, will never order from this site again.

Company: ILovePoparazzi
Country: USA
Site: ilovepoparazzi.com

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