Aabree Coffee Company
Charged Two Credit Cards For Same Order - Refused to Cancel Order When I Objected

Yesterday Aabree told me the first credit card I gave them was not authorized. They asked for second credit card to pay for my order. To my astonishment BOTH credit cards had been charged. I called them back in hopes of resolution - they were very non-chalant about tying up my credit.

I used to work for a credit card issuer. All they had to do was call one of the credit cards & "release the authorization" so my available credit would not be tied up for 5 days. I actually had to explain to them how this is done. As a merchant they should know exactly how to "release an authorization". They treated me as an inconvenience & acted as though it wasn't important.

Aabree seems to feel once they have your credit card info they can do whatever they want. They promised to "release the authorization" - but they didn't. They promised to call me back - but they didn't. I told them to cancel my order - but they didn't. They just sent me my tracking number.

Today I suddenly have fraudulent charges on my credit card.interesting coincidence. I will be refusing their unauthorized shipment & it will be sent back at their expense. I am also disputing the charges with BOTH credit card providers. Would never recommend Aabree to anyone after this!!!

Company: Aabree Coffee Company
Country: USA
State: New York
City: Rochester
Address: 2200 brighton henrietta townline rd
Phone: 8662874634

  <     >