Stanton Optical
Unprofessional, incompetent, rude employees

My husband & I ordered 4 pairs of glasses (2 sunglasses & 2 clear each). We specified how we wanted them made, ie: THIN lenses, edge roll & polish, anti-glare coating, scratch resistant coating. We were never notified when they were in, we made repeated calls only to be told they would call back (NO ONE EVER RETURNED A CALL). We went into the store and found out that all 4 pair were not made correctly, so we left them there to be re-made. We did this 3 times. Made 3 trips, each time the glasses were still wrong. Were treated VERY RUDELY by an employee name Brian.

He said some extremely rude and inappropriate comments to us. Tried to get a refund, only to be told (rather gleefully) by the 'Manager' that we would have to 'call the corporate office'. Called the 'corporate office', and only got a voice mail for someone named "Amanda". She did call back and took the complaint, and we never heard from her again. Have left 4 messages in as many days. This place is an absolute rip-off, the staff are rude, and they are incompetent. We have never, ever had so much trouble ordering glasses. Do not go to this company—you will be sorry!!

Company: Stanton Optical
Country: USA
State: California
City: Fair Oaks
Address: 7350 Madison Ave
Phone: 9169610100
Site: stantonoptical.com

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