Cingular Wireless
Second Line Not Connected and Misleading Statements From Reps

Shops, Products, Services

On 11/20 called Cingular Wireless to add a new line to master number, spoke with a persons named Quandra and after giving all pertinent info she informed me that the secondary phone line would be connected within 24hrs. Which was a lie and a fraud than according to her managers Angela last name withheld, she began to evade all issues with hostilities and accusations of others and their faults within her floor, teaching me how to activate a second line... On the 21st of November.

The 23rd of November I called back with determination to speak with someone coherant and received the same rederick from 6 more individuals which names are noted eternally, But the most affluent of all a Jeff Lopez which once again made empty promises and possible misrepresented himself as a manager than as he failed to call back at the specific time to correct the above problem. I returned the call to find he also does not exist... Go figure!

WAY TO GO! If you can't solve a legitimate problem overcharge your customer and make misleading statements and accusations in his file...


Company: Cingular Wireless
Country: USA
State: Alabama
City: Birmingham
Phone: 18662464852
  <     >  

RELATED COMPLAINTS

AT&T Wireless - Cingular
Told to switch every line to Cingular to service broken phone

Cingular Wireless
Store Was Third-Party Dealer and Customer Charged Twice for Phone

17542Cingular Wireless
Cingular Wireless & Identity Theft NEW YORK

Cingular Wireless
Credit Card Charged Fraudulently For Second Time

Cingular Celluar
Ripoff

Cingular Wireless
Poor Customer Service and Charged for Replacement Phone

Cingular Wireless
Migration Fee Charged and Cingular-to-Cingular Calls Not Free

Cingular
Phone Stuck on Weak Signal, Told to Switch Plans and Buy Phone

M_qube AKA Zulutones - Cingular wireless
Ipoff Fraud, fraudulent billing, wireless

Cingular Wireless
Two Transactions Plus Extra Charge Totaling $1350 Instead of $450