Dolphin Bathrooms
Mis Sold

I organized to get a Dolphin custom/salesman to come quickly to our house and provide us an estimation for re-furbising a bathroom along with a bath (also containg a bathroom). The salesman offered us a cost of £13625. Upon enquiring the high-price he informed us that nearly half the cited cost is for that labour charges. Then he stressed that Dolphin just utilize superior-quality fixtures which out 2 areas is going to be improved. He further stated that the installment is likely to be completed by workers of Dolphin which the two individual group is likely to be monitored with a 'website supervisor'. He also stated that easily didn't take his present there after which, the cost may increase. Couple of days in to the installment I came across the work had been completed by subcontractors (who'd their very own subcontractor for electrical function). Additionally realized that the caliber of the fixtures were of much poor quality as to the I previously had. A few of the fixtures weren't just like given within the agreement. (Was informed the under-sink units could be wood - they're not this really is only one instance) The contractors didn't follow (possibly these were not able to study/translate complex sketches) the contracted style. The so-called 'website supervisor' turned up only one time for around five minutes which just about the second-day. The contractors were designed to eliminate a bit of fake ground, alternatively additionally they ripped out the strong concrete floor (that they weren't designed to) and upon understanding their mistake they continued to load the space with wooden panels thus departing the floor vulnerable to leaks. The installment isn't based on the decided desin and undoubtedly the quality of fixtures and also the support isn't of the guaranteed quality. I've educated Dolphin the products and solutions supplied aren't appropriate. Essentially I'd like my money-back since I had been mis-sold If it had been explained at that time of purchase that Dolphin uses sub-contractors I'd not have decided to possess the work completed. Projects about website manger and quality weren't accurate.

Company: Dolphin Bathrooms
Country: USA

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