Chevron
Lack of Customer Loyalty

Shops, Products, Services

On Saturday, July 4th I created an effort utilizing my Chevron Techron card (that we have experienced since 1976) tp purchase gasoline. I had been amazed to locate my card had been refused and that I couldn't get gasoline. My spouse did remember shad had overlooked to submit payment (her brother had simply died) and below we're in a Chevron place, a chard owner since 1976 (35 years) and may not buy gasoline since we missed one cost. I had been dumbfounded that people were handled in this way after being truly a very long time cardholder. Whenever we got house we got online and created the cost that evening, therefore the cash isn't the problem.

The problem is that following a 35-year background with Chevron, we couldn't actually get customer support to get rid of the hang on this card so we're able to get gasoline. Luckily, we were near to house since had we been outoftown and on the highway, Chevron wasn't actually prepared to assist despite the fact that we've an extended record together.


Company: Chevron
Country: USA
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