Bella terra
Felt pressured to buy. Bullied

I visited the mall with my young child and was taken to the Bella Terra kiosk. There I was shown make up products and was given a "makeover". The consultant was explaining very fast all of the products and such and then basically told me what i was purchasing. I wasn't ready to purchase anything. I am happy with my makeup. Then he started to "throw in" all of these free things if I purchased the foundation and blush, which are WAY more expensive than Bare Minerals which is still pricy for make-up. Then he had my child pick out a color she liked and if i bought the make up she'd get the color for free.

Then he rang up all of this stuff and kept adding things on. I explained I couldn't afford all of it and then talked me into the make up and a brush, which is half the price on their website than it was at the mall. Even the foundation is $10 cheaper on line. So basically after nearly emptying my bank account on product just so I could get out of there, I got home and thought about returning. Well imagine my surprise, and I should've known better, since the whole process is shady anyway, It said all sales are final.

Great. I would have loves to get my money back and spend it on something else and not make up. It may be good, It seems comprable to products a third of it's price, but i will never buy again, just because of the bullying. They don't take no for an answer until you say yes just to get out of there. That is not good business practice. I didn't even get pressure to buy when I was looking at computers at the Apple store. That was WAY less stressful than this experience... Oh and i can return a computer! Bad business and I will never purchase again. Makes me hate going to the mall.

Company: Bella terra
Country: USA
State: Georgia
City: Alpharetta
Site: www.bellaterra.com

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