Pyramid Collection
Total SCAM & misrepresentation

Ordered items 7/17

Popup encouraged me to CLICK for $20 OFF today's order.

I signed up for Pyramid Collection's trial offer and gave my CC info.

No $20 OFF was applied to my order.

I repeatedly clicked Customer Service Contact link.

Every time I completed all fields, clicked "Continue" to submit. POOF! I was right back to the same page but with all fields cleared.

I called and not ONE sales rep understood what my BEEF was about.

I finally typed a real, paper ltr of complaint, printed it out and SENT it in a real envelope w/stamp to the company headqtrs in MA.

Today is 7/17.

Not only has my RUSH ORDER seemingly sent on the 7/18 not arrived yet, but I have rec'd no response to ANYTHING!

So... They got me to pay extra for EXPEDITED SHPG.

I have NOT REC'D MY ORDER and it's been almost 2 WKS!

They got to me to provide my CC for a Trial Offer to get $20 OFF. Then never gave me the damn $20 OFF.

They got to me to spend time after clicking CONTACT CUSTOMER SERVICE completing all these fields - MULTIPLE TIMES - w/o EVER SUCCESSFULLY being able to SUBMIT (round & round I went).

They made me MAD ENOUGH to SEND a SNAIL MAIL LTR to which they NEVER RESPONDED.

... And they made me MAD ENOUGH to take the time and energy to type THIS DAMN LTR on http://usashameboard.com.

NEXT is the AG office! I am SO MAD!

Whew! Was that as good for you as it was for me? Well it STILL is NOT GOOD!!

Company: Pyramid Collection
Country: USA
State: Massachusetts
City: Chelmsford
Site: pyramidcollection.com

  <     >