Dick's Sporting Goods
Bad service

I went to Dick’s Sporting Goods at South West Plaza Mall in Littleton Co. On 6/20. We went to the store to purchase a kayak, life vest and paddle. Aound $300 total. We were greeted as we entered but after that we didn’t see another employee for 30 minutes. Ready, but unsure how to check out (can’t just carry a 12 foot Kayak up to the counter) we sought out an empoyee for some help. Nobody was around, so I politely asked one of the register employee if we could get some help. He radioed to some uknown person asking them to meet us over at the kayaks section for customer assistance. We waited for another 30 minutes and nobody arrived. I noticed a young employee flirting with some girls at the backpacks. I attempted to get his attention, he said he would be with us shortly. We waited another 10 minutes and the young man had disappeared. I was basically irritated with the whole situation. We drove to REI down the street and spent $50 more but were repeatedly asked if we needed any help and got everything we needed in a timely and professional manner. I will never set foot in Dick’s Sporting Goods again, and spent my $300 dollars at a competitors store. Thanks so much Dick’s, you just lost a big sale on a high dollar item and any repeat business I may have brought to you.

Company: Dick's Sporting Goods
Country: USA
State: Colorado
City: Littleton

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