Diamonds International
Mis-representation, poor customer service

We cruised on Carnival Elation on 3/173/23/07 towards the Bahamas. We joined the buying demonstration onboard using the Enjoymentis very consumer Tag. Mark recommended Diamond Worldwide as you of only two stone retailers in Nassau that would be respected. We were searching for a. 50 carat loose stone. We chosen a round-cut diamond cost around $1700, however they might provide us a onto it for $1375. Per the salesman and also the evaluation we obtained from DI it had been appreciated at $1730, is. 51 carat white stone which was g shade and I1 clarity. Whenever we delivered towards the claims we'd the stone reappraised. I guarantee you this appraiser had no-interest in buying our diamond or promoting us another stone. He's a completely independent appraiser, not really a jeweler, who appraisals in a number of of the jewelry shops within our region. We've utilized him before and he was directly on the cash with this prior loose diamond evaluation. He neither attempted to buy our stone or drive us to some jeweler to deal it in or promote it. Our issue isn't the recently estimated price of $1800, it's that the. 51 round-cut, g shade, I1 clarity stone was today evaluated as. 48 carat, e color and I1 clarity. Not really close. Our challenge is the fact that the stone was misrepresented. It's not what I bought. We're in challenge with DI through PTI, that will be about ineffective simply because they be seemingly employed by Diamonds Worldwide. They just provide to consider my stone back and provide retailer credit (I will trust them not to 'shed' my stone to provide me what I'm spending money on?). DI is attempting to use us down so we will simply quit and take their shop-credit supply. They do not understand I am set for the long haul. Am I going to cruise with Circus again? I really donot understand. Can I actually buy something of-value offshore again? NO! Diamonds Overseas? ABSOLUTLEY NOT and that I may inform everybody I understand! Examine all the theads, they're precisely what we're going through today. Buyer beware!

Company: Diamonds International
Country: USA

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