Integrated Card Services
ICS, Intcardservices, QuickCommerce, iPayment, iAcess High Hidden Fees & Early Termination Fees, Don't Call You Back > They don't give you the terms up front
- 06-20-2011
- 31
I was in the market for a new processing company and didn't put much thought into what questions to ask or to get contract up front.
Everything they told me was a lie. Processing rates; early termination fees; they didn't tell me I would be billed by 2-3 companies; wouldn't call me back.
I had to call every two weeks either asking for a refund on the monthly fees that were promised to be pro-rated or for strange unauthorized w/d's & to tell them the refunds still hadn't gone through.
I would never get to talk to the rep that made the promises even though I had his direct line; he never called me back.
When I cancelled I was told I would have to wait 30 days grace period before cancellation took place.in that time I was charged $45 for not processing their minimum requirement.
A month later I was charged $295 with no description on the bank statment.
A month after that I was charged $350 cancellation fee.
I am outraged. When I called after the $45 had been acessed they were reluctant to credit me back - it was their standard proceedure. I am still in the process of fighting with them.
My bank had to put a stop on atleast 3 different names they withdraw money under.
Do not even inquire online at their website!!! It's an instant contract!!
Company: Integrated Card Services
Country: USA
State: California
City: Thousand Oaks
Address: PO Box3429 Thousand Oaks CA 91359
Phone: 18003249825
Site: intlcardservice.com