Shadow Shopper
Ripoff, debit bank accout
- 02-23-2004
- 12
I found Shadow Shopper and signed up for there trial membership. Then I found an $99.00 charge to my bank account. When I wrote to them letting them know that I did not authorize this charge and was not notified that they intended to do this was my answer:
On the terms of service which must be checked: "I have read and agree to the above terms and conditions." On the 30th day of your trial membership, your credit card on file will be charged for continuing membership at your current membership level, Silver or Gold, for the time period you have specified, either 90 days or 1 year, based on the preferences you have set on your Account Information page.
You may request NOT to have your credit card automatically charged for renewal anytime during the 30 day trial period, by either changing your account preferences yourself on the Account Information page located at (select "I'll do it myself. Don't automatically renew.")
Under Account Renewal Preference, or by emailing us a notification of your intent to prevent automatic renewal prior to the time of renewal. If neither of these actions are taken prior to the renewal transaction, you agree to pay the full renewal charge. NO refunds, for any reason, will be issued after the renewal transaction has occurred. You may choose to cancel your membership after the renewal transaction has occurred, however, no refunds will be issued, either in full or for the unused portion of membership.
You did have to sign off saying you agree to these terms and conditions before you could purchase the trial membership. I did set your account up so that it will not automatically renew again and took your credit card off of our file. We do have a strict NO refund policy and do not offer refunds, unfortunately.
Thank You,
Betsy
ShadowShopper Member Services
Yes, they do have a good shopping program, but NOT $99 dollars worth! Be careful what you sign up for!
Company: Shadow Shopper
Country: USA
State: New Mexico
City: Farmington
Site: www.shadowshopper.com