Carpet One
Bad customer service

Simply had a home of rug mounted by CARPET ONE Plano. The installment was good, except they didn't deploy about the evening they claimed they'd. It was a relocate, and undoubtedly rug was last. Movers were scheduled, relocate on rental house scheduled, function scheduled, etc. About The day of the 9 - 10 AM Sunday deploy, at midday we named shop to express no body was at our house adding carpet. Simply to discover the installment have been planned for Friday. Excellent when were they likely to inform the customer??? You might envision the modifications that needed to be completed, movers, tenant movers, remain off-work another 2 times, purchase all tenants costs, storage building, movers postpone of furniture, lack of rental on previous house. While worrying to organization about all the distractions, they stated we're sorry. Simply Sorry. No additional payment provided, only sorry. The salesman provide us a floor-cleaning item, stated he'd provide from the home following day, nothing. Visited shop personally to come back rug examples, reaction sorry, when ground solution was described salesman went to vehicle to obtain, just 3 times too late. Bad customer service. Don't use the corporation...

Company: Carpet One
Country: USA

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