Sirius/XM Radio
Cannot convert Sirius lifetime subscription to XM radio after merger

I have two lifetime subscriptions to Sirius (now Sirius/xm) radio. In Oct. of 2010 I purchased a 2010 Toyota Prius which came with an XM radio and a trial 90 day subscription. It seems that one type of radio will not pick signals from the other... I.E. - a Sirius radio can not pick up xm signal and vis-a-versa, after 90 days my xm radio was turned off in my prius. I have called Sirius/XM and sent countless emails trying to get credit for one of my Sirius lifetime subscriptions for an XM subscription. Since they have merged it seems to me that a switch should not be that difficult. All calls to call center go to a foreign country. All I want is to convert one of my lifetime subscriptions to Sirius to a subscription of XM... All they, Sirius/XM has to do is turn my radio back on and assign me an account with the XM side of Sirius/XM.

Company: Sirius/XM Radio
Country: USA
Address: 1221 Avenue of the Americas

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