Tripres.com
Hidden Fees

I arranged my reservation through Tripres.com to get a six-night stay at M Club and Casino-Hotel, Vegas, NV. Tripres.com didn't tell me that along with the total amount I settled them for that six evenings, I'd get an 'Features Charge' in the resort, which may not be flexible or refundable. After I reached the resort for check in I had been educated that the 'Features Charge' of $27.50 per evening could be billed. I asked why I had been not educated from the booking agent, and also the M Resort worker explained that I ought to have now been educated after I created the reservation. After I asked in regards to what the 'Features Charge' was for, I had been informed that it had been for utilization of the club, exercise facilities, pool, etc. I replied that I'd not be utilizing these facilities, and that I was educated the fee could be billed, whether I applied something included in the fee. I called Tripres.com at 1 800-255-0372 and questioned why I had been not informed concerning the 'Features Charge' plus they explained when I'd looked the M Club and Casino-Hotel webpages I'd have discovered that info. I told them that I'd respected their webpages for that info I'd require, which any extra costs must have been exposed in my experience after I arranged the reservation. Their perspective was, 'Too bad... You ought to have examined more completely.' I'll never use their solutions again, and that I don't suggest that others achieve this. This training charge me $165.00 that I really could purchased elsewhere.

Company: Tripres.com
Country: USA

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