Banana Hobby
Beware! Unethical Return/Warranty Policy
- 04-25-2011
- 29
Beware when buying anything from Banana Hobby. There return policy for remote control items is unreasonable.
We purchased a "$100" airplane on sale for $40, it cost $16 to ship it and on the first flight the tail broke, second flight, the wing and third flight it crashed due to the previous damages and broke the nose.
I called to get my money back and they said they do not refund money if your plane crashes! I explained that it was inferior in quality and falsely advertised as a well made product and they still refused.
Luckily, my Chase credit card was able to refund me the cost of the plane because the retailer refused. Bad business, buyer beware!
Company: Banana Hobby
Country: USA
Site: bananahobby.com