My Popcorn Machine
Elizabeth Guillen Misrepresented Product—No Refund Sent
- 04-18-2011
- 12
Mypopcornmachine.com advertised a product that was made in USA. We purchased it and they sent a product that was made in China. I believed they misunderstood each message we sent in clear English because their replies were nearly unintelligible.
Eventually I received a Return Authorization so I sent the product back. I followed their instructions but they continued to ask for the same details.By that time I realized they were just stalling, especially because they continued to say, "Thank you for your patience." They stalled long enough so I could not file a claim with PayPal.
Next they claimed they could not give me a refund through Paypal because it was more than 60 days. I am sure that is true, but they could definitely pay us the money they owe us. Now they want a credit card number because they "cannot" send a check. We do not trust that this is really a company in Texas and we are extremely apprehensive about giving any credit card numbers to them.
My advise to anyone who does their research, do not trust this company.
Company: My Popcorn Machine
Country: USA
State: Texas
City: Houston
Address: 5925 Kirby Drive, Suite E #555
Phone: 18005188203
Site: mypopcornmachine.com