Petland
Sold us sick pet. Then employee was very rude and disrepectful and tried to shift blame towards the customer -us

Petland in Georgetown sold us a sick hamster. Hamster died next day. When I notified them about it, employee (didn't get her name) was very rude, disrespectful, and even tried to point the blame on us. I had a gut instinct something was not right with the hamster on the way home, but trusted them to be experienced enough to know the difference. Employees are not even aware of what sex they are or what illnesses to look for. I thought for as much money as they charge at Petland, they'd at least hire people some type of experience with pets... And especially with some manners!!! What ever happened to the customer always being right? I was a regular customer there, but after this experience, I'll never step foot in a Petland again. That's a loss for them, because I'd planned on someday purchasing a puppy for my daughter from there.

Company: Petland
Country: USA
State: Texas
City: Georgetown
Address: 1019 W. University Ave. #301
Phone: 5128682777

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