Icicles Eyewear
Stay away
- 04-11-2011
- 24
At the conclusion of February I approached Icicles when it comes to being a seller. Following a month of attempted conversation I eventually got to talk to Kemp, finished the required types and anticipated my first-order of inventory.
Icicles declare that their structures are made by hand and therefore are of the greatest quality, and in the retail price-point they're promoting them for ($150 upwardsapproximately) they must be. What I obtained were structures which were possibly damaged, had oxidation about the steel and bad color finish.
None of the structures had the rubber inlay about the hands both.
Ready To provide Icicles the advantage of question, I got pictures and sent them to Kemp. Basically he explained nothing was incorrect and each set were distinctive
I quickly delivered the spectacles and required a return. Time passed.
Fundamentally Kemp advised they do not do results and all income are closing. Significantly, within this era?
After more chasing Kemp advised me they'd deliver me fresh inventory. Never came. He then advised me he might 'individually' select the structures and deliver them. Never came.
Keep in mind at this time was outofpocket with a $1k and had no inventory.
Around June or September I'd had enough a submitted a chargeback via my CC organization. Icicles first reaction was they never obtained the products back. After supplying evidence they'd obtained them I noticed nothing.
Today in August, I ultimately obtained my cash back.
I Have experienced the sunglass company for several years and also have worked with several providers and Icicles are UNDOUBTEDLY the toughest organization I've actually handled. Terrible customer support, poor item (centered on what I obtained) plus they actually had the audacity to really overcharge me for delivery by $40.
If your searching for some type of metal/cnc eyewear you'd be a good idea to remain nicely method from Icicles, you will find definitely better options available.
Company: Icicles Eyewear
Country: USA