Lucille Roberts
Charge & Cancellation Fraud

I attempted to participate through their site. I acquired one message after entering my card info. I observed 5 days later that my card have been billed $120.15 by Lucille Roberts. I visited the particular precise location of the gym and also the lady operating the table explained the gym was shutting down in a subject of times. She offered me a telephone number for customer support, but stated I'd to hold back until Wednesday to phone (it was a Friday).

After I called the amount, I had been informed that I really could JUST stop by sending a notice. I shipped the notice later that evening requesting a reimbursement since the gym was considered to be final once they I would like to join. I obtained an answer notice approximately 5-6 times later telling me that my reimbursement demand was refused since I'd have experienced to stop within 3 times of joining.

I called the client support amount again, and achieved a rude lady who explained that not just might I not obtain a reimbursement, but my card could be billed AGAIN for that forthcoming month since I'dnot ended over time. I requested to talk to her supervisor, where stage she explained that she was the greatest rating individual there, without any chef above her.

I submitted a using the Better Business Office, and Lucille Roberts declined to react to these grievances.

Company: Lucille Roberts
Country: USA

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