HR Block
They used last years tax info in error & blamed me

Do not use hr block ever! They accidentally used the previous years tax info (i had been going to them for years with my short ez form).

Their error caused me grief with the IRS, as they told me I owed back taxes, penalty & interest.

The IRS agreed that HR Block made the error cause the income & details were identical down to the penny as the previous year. The office who prepared the return agreed the preparer made a mistake. The manager of the San Francisco, CA office on Van Ness Ave, open all year long, agreed the error was the fault of HR Block.

She went on to say that although the mistake was indeed theirs, they would NOT be held responsible because I did not purchase the additional insurance to protect myself if they should make a mistake! OUTRAGEOUS.

I filed a complaint. They had to nerve to IGNORE me and never contacted me. I returned to the Van Ness Ave office of HR Block months later, she remembered me, looked it up, and saw the result: They deemed the mistake was MINE! OUTRAGEOUS. Even the woman helping me was shocked. Dont ever use he block!!

Company: HR Block
Country: USA

  <     >