Cabela's
Poor - Customer service

Bought a fairly expensive spotting scope on line. It's been 2 months and I still dont have it. I keep getting these very generic customer service responses by email but no one is actually trying to do anything for me. Ive been given 3 different dates as to when to expect my product and we are well past all 3 dates now. I am a manager in retail and in a situation like this we would go somewhere that had the product and bring it back to our store for the customer to purchase. It's obvious Cabela's is way behind the times in customer service. How hard is it really, to get me my spotting scope? To make a customer happy? Cabela's customer service is pathetic. I can honestly say they have lost a customer for life... Not that they care.

Company: Cabela's
Country: USA

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