Alarm Services - Alarm Traders - Firstline Security Inc
Alarm Services -Alarm Traders - Firstline Security went BANKRUPT but sold our monitoring Services to Alarm Services, Albany NY, won't let us out of our contract after we have fulfilled our 3-year cont

We signed a 3-year contract with FIRSTLINE SECURITY on 10/10/07 (License #ACO 5704 CO 15-42414-000).

Within 6 months, we called to let them know we were going on vacation and no one answered their call center! After many attempts I finally got a hold of someone on a cell phone stuck in a snow storm - this was their monitoring service.

We then tried to cancel the service and were told by a Firstline rep that they will turn us into collection agency if we cancelled, after research online I found out they were bankrupt and had committed fraud as reported in several TV News stories and the California BBB.

The next thing I know our contract was bought by another company - ALARM TRADERS/ALARM SERVICES - LEGAL NAME "McGinn, Smith Alarm Trading LLC". We started getting bills from them. At this point we just thought, let's just get through the 3-year contract and get rid of these people.

Our 3-year contract was up 10/10/10. I wrote Alarm Services a cancellation letter on 10/19. We received a letter from "Nina Duffy" that our contract had automatically been renewed for another year or to give them $235 for a one-time settlement offer.

I found out this company in not licensed in California and the owners were just indicted from the Securities & Exchange Commission for committing fraud and a Ponzi scheme!

These horrible people are trying to extort money from us by threatening a collection agency even though we have fulfilled our 3-year contract for the lousiest security system! Do Not have anything to do with any of these companies!!

Company: Alarm Services - Alarm Traders - Firstline Security Inc
Country: USA
State: New York
City: Albany
Address: 99 Pine St., 3rd Floor
Phone: 8664777738
Site: alarmtraders.com

  <     >