Prime TV
LLC Rebate is called ripoff

I installed Direct TV Satelite Dish in August 3003 through Prime Time LLC. As I was told by their saleman -named ERIC - I will receive a rebate (full amount of installation fee which was $89.90) after I pay my first bill. However, I did pay every single month since then and I received only $49.00 rebate in October. When I called their Rebate Center at 1-888-221-4692, I talked to a female representative named TEISH, she said it was a mistake (they rebate me installation fee for one room instead of two rooms). She said called back again after 7 days to follow up with the rebate.

I let it go by for a month, and called them today 12/5/03. I talked to a male representative named Danny who said that my file is still under INVESTIGATION BY THE UPPER MANAGEMENT. They do not have a telephone or web site to contact that upper management. He also said I can check my rebate status by going on-line www.rebatehq.com, and here I am.

There is not way check the rebate status, if it does, how good it is? I want a real check, not a WAY TO CHECK. I can not wait to end the contract with them (8).

Please make everybody aware of their game.

Company: Prime TV
Country: USA
State: North Carolina
City: Southern Pines
Address: 1930 N. Poplar Street Suite 1 Southern Pines NC 28387
Phone: 8008116839

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