International Satellite Communication
BBG International Charged $9.16 for a $0.50 local phone call

Shops, Products, Services

I made a 10 second local phone call from a payphone at a local shopping mall using my debit card. Everywhere on the phone, local calls were advertised as costing $0.50. The call went to voicemail so I hung up. I later saw that I was charged $9.16 for my 10 second phone call!

I called the customer service number for the company. The representative said that they charge credit cards in 10 minute increments and that the $0.50 charge is for coins only. I said it did not mention that anywhere on the phone nor after I inserted the credit card. He responded that I could have pressed "0" for an operator to be explained the charges. I said that it was not reasonable to expect me to know to do so as there was no indication anywhere or at any time during the call that it would cost anything other than 50 cents. He then offered to credit me $2.00. I told him that it was fine if he wanted to do so but that I would be disputing the entire charge with my bank.

I did call my bank and they are currently disputing this charge with the company.


Company: International Satellite Communication
Country: USA
State: California
City: San Ysidro
Address: 511 East San Ysidro Blvd. Suite 1770
Phone: 18006060599
  <     >  

RELATED COMPLAINTS

International Satellite Communications
Fraudulent charges to my debit card

International Satellite Communication
$35 per minute call from UK to US internationalsatellitecom.com / San Ysidro, California

FAIRCALL - International Satellite Communications
Don't Pick Up That Airport Payphone! Price Gouging in the EXTREME

International Satellite Communications
Overcharged for a local payphone call

International Satellite Communications, FAIRCALL
Charged a connect fee and outrageous minute usage from payphone -not stated anywhere on phone or duging call

International Satellite Communications
Exorbitant rates charged for international call from Frankfurt Airport

NCIC Or Network Communication International Corporation
Credit Card Payphone local calling ripoff scam

BBG Communications - International Satellite Communications
International Satellite Communications Dublin Airport Pay Phone Rip-off

NCIC Operator Service
NCIC Operator Service 4 calls, 1-2 minute each, local phone from airport, was charged around $40

Legacy Long Distance
Legacy Long Distance charged 3 charges on my debit card totaling $75.00 for a local nonconnected 10 sec call