Compare the Dalek
Whostore, whostore.co.uk only one issue sent. Refused to refund deserved amount

Paul1402
07-30-2010
7

I subscribed in mid March. It took me two months and several emails just to get my first issue, and then I never received another. I received my one issue in mid May, and by July 25th nothing else had arrived. I demanded on July 25th that I be issued a refund for the 11 issues left on my subscription.

They insisted they had sent 4 issues total, and only gave me a partial refund. When I told them that I would pursue this matter if they didn't do the right thing, they accused me of blackmail. Then they blocked my email so i could have no further contact with them.

Copied from my email in full:

"Paul,
We will not be blackmailed on something that has already been resolved. The correct refund amount has already been returned to you based on what has already been sent a breakdown of which we already sent you.
I will this morning be contacting econsumer. Gov and will be providing them with the tracking numbers for the issues we have sent you.
We will not be responding to any more of you emails as the matter is resolved."
The next email I sent received this:
"System Notification - *blocked sender*"
They took forever to respond in the beginning, and ended up ripping me off for 50 bucks.
I will never buy from them again.