Summit Source
A sour taste in my mouth
- 05-03-2010
- 22
A couple of months before my spouse and that I bought a satellite dish from Summit Supply. I suppose I ought to've completed more study since I'd've unearthed that lots of people have experienced poor encounters with Peak Supply. We obtained the meal in a regular manner, but our specialist advised us the meal would not work. After looking carefully in the meal, he discovered a sizable reduction within the part. The delivery container did not be seemingly broken, which recommended that Peak Supply delivered us a faulty/damaged item. I approached Peak Supply to possess them get the faulty device and substitute it having a new one. 4 weeks later, the faulty device was still resting in my own home trying out room and that I was still spending some time that I actually donot have about the telephone with Peak Supplyis customer support office. Lastly, I submitted a chargeback with my charge card business. Alas, Peak Supply questioned my chargeback and it has billed mean extra $121.56 for processing a chargeback within the first place. That is illegal. Summit Supply isn't permitted to cost the client for that amount of cash they get because of processing a chargeback. I am still battling to obtain this cost eliminated. Meanwhile, I'll be publishing this evaluation on as numerous customer sites as you can. Like a business proprietor myself, I understand how consumers ought to be handled, and I truly do not need other people to become treated as badly when I've been treated by Summit Supply.
Company: Summit Source
Country: USA