Radio Shack
Screwed up a cell phone plan in

Bought a no contract cell phone plan from the Radio Shack in Antioch Illinois. Won't say the cell phone company they did nothing wrong. Was "helped" by Dennis I picked out my cell phone and told him specifically what plan I wanted which would give me a certain number of daytime minutes and also free nights and weekends which is when I use my phone the most. He told me no problem, took all my information and inputted it into the computer. The phone company sent a text to my new phone telling me what plan I was getting. They got it right. He took my money and I went on my way. Fast forward a week. My cell phone company sends me a text telling me I am almost out of minutes. So I called the cell phone company and asked how that was possible I have free nights and weekends. They told me I was never signed up for that plan. Radio Shack never charged me enough for that plan. I went back to Radio Shack with the phone, the receipt and talked to Dennis. He basically called me a liar, that I could not be correct that the cell phone company was not correct that I had been signed up for the right plan but not charged enough. He is never wrong and there was nothing he could do about it. This was my problem, I could of course call and talk to his supervisor and he would be sure to let her know what was said. Of course he will tell her his twisted side and it will do me no good to call. I would not go to this store I have never been treated this badly and never called a liar by a sales person.

Company: Radio Shack
Country: USA
State: Illinois
City: Antioch
Address: 654 W IL ROUTE 173
Phone: 8478381314

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