Instant Tax Service
Alot of mistakes, horrible or no customer service, no way to contact

They lured me in i just lost my job of 8 years and have 5 children i got a pre tax loan to pay a late light bill. I was told i can get $ 1,000 and i got $200. When 1/15/10 came i was called and told they can file my taxes with no w2 today. So i went in and filed a week later when my w2 came i called and they said they don't need it. When the 29th came i hadn't heard anything so i call instant tax service. I left my number 3 times and got no call back. The next time they lady got smart and said call the irs. So i called the irs they said my return was submited 3 times in 4 days. And was rejected because thet didn' have my w2. I was then told by the irs that they will have 2 send me a letter and after i get it i will have to mail in my w2. And now i have to wait 6 to 8 weeks. Well it's 4/30/10 and i still have got no letter? I got a tax advocate a month ago he is assisting me in getting my return it was deposited in santa barbara bank 2 days ago they said all i need is instant tax service to print it up. Well they are now closed for the season. I have called and all there numbers are automated. Nobody has called me back yet. I payed these people $ 400 dollars for a return now santa barbara said if i can't get ahold of them they will have to mail a form to fill out and mail back to them so they can mail me my refund. This is ridiculous. I will never use this company again. After 3 1/2 months of waiting a printer sets less than a mile that can print my refund check and instant tax service is a ghost town. This is $ 400 dollars i should have never spent. They told me the fee's will be the same.

Company: Instant Tax Service
Country: USA
State: Florida
City: Brandon
Address: 164 parsons ave n
Phone: 18886841040
Site: instanttaxservice.com

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