United Telecomm, inc
LD Service slamming

Our Telephone Long Distance Service is providedby AT & T, it is a part of the package we choose.including Free Long Distance Call. And I also request a ServiceFreeze and Service Change Confirmation call to prevent unauthorized change. There was this company called me earlier in the year - later Ilearned it was United Telephone, about our LD telephone service. I told theperson that we are with AT&T and it is a FREE LD come with the package, hesaid "Even through it is a Free LD, I still need to verify the LDcarrier". And I ask this person if he/she (I do not remember) an AT&Temployee, the answer was "Yes". Then it was a recording session aboutthe service. A couple of days later AT&T contact me about the service change, then I found this Company - United Telecomm, trying to take over the LDservice. And I told AT&T this was a fraud, and told him the story above. AT&T noted and the LD service was still within AT&T never switched.in Feb I received my telephone bill and found USBI on behalfof United Telecomm charging me $257.80 for LD service. Immediately I callUnited & USBI about the charge and request for refund. They denied and toldme about the recording, I ask them if they record the part I said aboutAT&T free LD and verify if they are AT&T employee... They told me"NO, the law only required them to record the confirmation part... This isa Slamming process, I confirm the LD only because they told me "they are AT&T employee & theytold me Even I have Free LD, I still need to verify the service. Carriier..."I wish you can post this dispute and complain to let everyone in theworld know what they did to us hopefully it will prevent them to do the same toother people. Also can you on behalf of us to have the Law maker stop this kindof the slamming and put them away from the market place.

Company: United Telecomm, inc
Country: USA
Address: 3550 Wilshire Blvd, 17th Floor
Phone: 8883815903
Site: utelinc.com

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