Deer Creek Products
Ripoff
- 09-25-2003
- 1
January of this year i ordered products over the phone. I was told they would be shipped in 10 working days. Naturally the products didn't come. I called the number i ordered from and was told to call customer service which is a long distance call. When the teleprompter came on it said a min. Of 5 minutes before an operater would pick up. So i waited 15 min. And finally someone answered and said they had been shipped and should arrive the following day. Never happened. I called again a month later, same story. Part of the order arrived damaged and a postcard came saying the other item was back ordered and call the number if i wanted to cancel so i did. I was told to return the damaged products and it would be refunded to my credit card $65.00. Never happened. I have e-mailed them and they responded to the first one saying there is a delay but my refund would arrive shortly. I kept e-mailing them and askning where is my money. They replied once saying they needed my address so i sent an e-mail giving it to them. I have left several e-mails and get no response it now has been 10 months. No returned e-mails and no refund. I have gotten their catalog for yrs and finally ordered stuff just to be taken advantage of. The only thing i have had communication thru them is they sent me another catalog that went straight in the trash. If i had money to throw away i would on a donation to the homeless shelter or another trustworthy charity. If anyone wants to file a suit let me know. What a disappointment this company has done to me and many others...
Company: Deer Creek Products
Country: USA
State: Florida
City: Pompano
Address: 3038 Nw 25th Ave
Phone: 9549780597