A.T. Cross
Bad business experience

Positioned an order January 30 on the site to get a pencil to become etched for demonstration at an honors occasion to become kept on Feb-25. Their site show an ordinary shipping of approximately 5 business days having a present wait of 3 - 4 extra times because of an update being preformed at their website. This helped sufficient time and might have worked when they held this routine. Following a week the web site 'purchase procedure' confirmed a vessel day of February 11.By Mar 1 the website nevertheless suggests a ship day of February 11, I've named their customer support numerous occasions simply to be informed they have no thought if this purchase may approach over time so when it might actually deliver. Right now them skipped the goal day for that occasion but still doesn't have any anticipated shipping day or any clarification why it's still postponed. The cust srv department doesn't have communications using the purchase department or delivery department for present updates. This is completely undesirable to get a company of the kind.

Company: A.T. Cross
Country: USA

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